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89bad FAQ — Your Questions, Our Answers
From deposits and withdrawals to KYC verification and live casino — find clear, detailed answers to everything on this page.
Help Centre
Welcome to 89bad. This FAQ page is designed to answer the common questions that players in Bangladesh ask every day. How to play live dealer games, how to deposit via bKash or Nagad, how to complete identity verification, or how to withdraw your winnings — step-by-step answers to each topic are provided below. If you cannot find an answer to your question, our 24/7 support team is always ready to help.
Detailed Q&A
Frequently Asked Questions
Live Dealer Games
Yes, 89bad's live casino is fully mobile-friendly. No separate app download is needed — just log in from your Android or iOS browser and the live tables load normally. The screen automatically adjusts to a mobile layout, so both the dealer's video stream and the betting interface are clearly visible.
Bet limits vary by live table. Options generally range from low-stakes tables to high-roller tables. When you enter the game lobby, the current limits are shown next to each table, so you can pick the right table for your budget before sitting down.
Teen Patti is a three-card live card game where players compete against the dealer. Place an ante bet at the start, then receive three cards. If your hand is stronger than the dealer's, you win. Main hand rankings: Trails (three of a kind) > Pure Sequence > Sequence > Flush > Pair > High Card. Side bet options are also available.
Andar Bahar is one of the simplest card games in South Asia, making it ideal for beginners. The dealer reveals a joker card. You then choose Andar (left side) or Bahar (right side) — whichever side receives a card of the same value first is the winning side. With only two choices, the learning curve is almost zero.
In live roulette, a spinning wheel contains numbers 1 through 36 plus zero. You place bets on a specific number, a colour (red/black), or odd/even. The result is wherever the ball lands. Guessing a single number correctly gives the highest payout; betting on colour is considered the safest option. Bangladeshi players can play at Evolution Gaming's live roulette tables across various stake levels.
Deposit Questions
89bad currently supports four deposit methods: bKash, Nagad, Rocket, and bank transfer. For bank transfers, major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank are accepted. The minimum deposit amount for all methods is ৳300.
89bad does not charge any fees on deposits. However, your mobile banking provider (bKash, Nagad, or Rocket) may apply a small service charge according to their own transaction policy. Check the relevant provider's app or website for the exact amount.
Log in to your 89bad account, go to the cashier section, and select bKash. Follow the on-screen instructions to send money via bKash and make sure to include the reference number. If done correctly, your balance will be credited within a few minutes. Minimum deposit is ৳300.
Yes, the process is essentially the same. Select Nagad in the cashier, send the amount to the designated number via the Nagad app, and submit the transaction ID or reference code. Minimum amount is ৳300. If you run into any issues, contact live chat support.
Identity Verification (KYC)
A National ID card (NID) is generally accepted. A valid passport or driving licence can also be submitted as an alternative. A recent utility bill or bank statement may be requested for address verification. All details in the documents must be clear and legible; blurry or partially cropped images are not accepted.
In most cases, verification is requested before your first significant withdrawal. It may also be triggered if unusual activity is detected on your account or as part of the platform's security process. Submitting your documents as early as possible will make future withdrawals faster.
All identity documents uploaded to 89bad are transmitted via SSL encryption and stored on secure servers. The information is used solely for KYC verification purposes and is not shared with third parties. You can find full details in our privacy policy.
When a rejection occurs, a message is usually sent explaining the reason. If the issue is a blurry image or an expired document, retake it clearly and resubmit. If you are unsure what went wrong, contact live chat right away — our support team will assist you in Bengali. If rejections keep happening, send the details by email.
How to Withdraw
Successful withdrawal requests at 89bad are generally processed within 10 to 45 minutes. However, if KYC verification is not yet complete or a security check is required for a first-time withdrawal, it may take a little longer. Once everything is verified, subsequent withdrawals are faster.
The minimum withdrawal amount at 89bad is ৳1,000. Withdrawal requests below this amount will not be accepted. Before requesting a withdrawal, make sure your available balance is equal to or greater than this limit.
Yes, 89bad provides withdrawal service 24 hours a day, 7 days a week. You can request a withdrawal at any time, whether it is night or a day off. Since bKash, Nagad, and Rocket services are generally active around the clock, processing disruptions are unlikely.
To withdraw bonus winnings, you must first meet the wagering requirement. 89bad's welcome bonus wagering requirement is 25 times the bonus amount — on the bonus amount only, not the deposit. For example: if you receive a ৳1,500 bonus, you need to complete ৳37,500 in wagers before the winnings from that bonus can be withdrawn.
No. For security reasons, 89bad only approves withdrawals to the mobile wallet or bank account registered in the account holder's name. Sending funds to a wallet in another person's name is not possible. This is done to protect your money.
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