89bad Terms & Conditions

The following terms used in this document carry specific meanings. In the event of any ambiguity or dispute, the definitions provided below shall apply.

• "Platform" refers to the 89bad website, mobile version, and all associated services.
• "User" or "Member" refers to any person who holds a registered account at 89bad.
• "Bonus" refers to additional credits, cashback, or similar incentives provided by the platform.
• "Wagering" refers to the amount that must be wagered before a bonus becomes withdrawable.
• "Services" refers to all entertainment activities available on the platform, including sports betting, live casino, slots, fishing games, and card games.

Meeting the following eligibility requirements is mandatory in order to use 89bad's services.

• A person may open and operate only one account.
• All information provided must be truthful, complete, and up to date.
• If multiple members of the same household use separate accounts on the same device or IP address, the platform reserves the right to conduct an investigation.
• Sharing account login details with anyone else is strictly prohibited.

During the registration process, members must provide accurate personal information. 89bad may request documents at any time for identity verification purposes.

3.1 Required Information

At the time of registration, full name, date of birth, mobile number, and preferred payment method details must be provided accurately.

3.2 Identity Verification

Identity may be verified through a National ID Card (NID), passport, or other government-recognised documents. Withdrawals may be placed on hold until verification is complete.

3.3 Updating Information

To make any changes to the information registered on the account, you must contact the customer service team. The option to change certain important details automatically may not be available.

All financial transactions on 89bad are conducted in Bangladeshi Taka (BDT / ৳). The following payment methods are supported.

4.1 Deposit Terms

• All deposits should be credited to the account instantly; if there is a delay, please contact customer service.
• Deposits from third-party accounts are not accepted.
• Credit card or debt-based payments are not accepted.

4.2 Withdrawal Terms

• Account identity verification must be completed before a withdrawal can be made.
• Withdrawals may be blocked if active wagering requirements have not been met.
• 89bad reserves the right to suspend or review a withdrawal if there is suspicion of unusual activity.
• Once a withdrawal request is being processed, the option to cancel it may not be available.

89bad's bonus offers are subject to specific terms. Members should read these terms carefully before claiming any bonus.

5.1 Welcome Bonus

5.2 General Bonus Terms

• Bonus funds cannot be withdrawn before the wagering requirement is met.
• A new bonus will not be activated while another bonus offer is already active.
• Of the bets placed with bonus funds, only bets placed on eligible games will count towards the wagering requirement.
• If an attempt is made to claim a bonus through fraudulent means, the account may be cancelled.
• Each promotion has its own validity period; expired bonuses are cancelled automatically.

5.3 VIP & Cashback Program

89bad's VIP program has five tiers. The weekly cashback rate differs at each tier.

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.4% weekly cashback
• Gold: up to 0.6% weekly cashback
• Platinum: up to 0.8% weekly cashback
• Diamond: up to 1.0% weekly cashback

Cashback is added to the account automatically and no wagering requirement applies to it. Advancement to a higher tier depends on overall activity on the platform.

All games available at 89bad — slots, live casino, fishing games, card games, and sports betting — are subject to the following general rules.

• Each game may have its own rules, which are displayed in the game interface.
• If a bet is voided due to a technical error, the amount of that bet will be refunded.
• 89bad is not liable for losses caused by disconnection; after reconnecting, the session will resume where it left off.
• Bet amounts must remain within the specified limits displayed in the game lobby.
• In sports betting, a bet related to an event will not be settled until the result of that event is officially confirmed.

6.1 Fair Play Policy

89bad is committed to ensuring a safe and fair gaming environment. If a member takes part in any of the following activities, their account may be cancelled.

• Playing games or placing bets using software, bots, or automated tools.
• Placing low-risk opposing bets for the purpose of meeting bonus requirements.
• Exploiting platform vulnerabilities or coordinating with others to take advantage of the system.
• Attempting to earn bonuses or rewards by operating multiple accounts.

89bad reserves the right to temporarily suspend or permanently cancel any account at any time, with or without stating a reason.

• Violating any clause of these terms and conditions.
• Providing false or misleading information.
• Suspicion of fraud, money laundering, or other illegal activities.
• The account remaining inactive for an extended period.
• Compliance with a court order or applicable law.

If there is a valid balance and no violation has occurred, the member will be given the opportunity to withdraw it before the account is cancelled.

7.1 Voluntary Account Closure

A member who wishes to close their account may contact customer service. The option to self-exclude or set limits under responsible gaming is also available.

All content displayed on the 89bad platform — logos, designs, text, graphics, software — is covered by the intellectual property rights of 89bad or its licensors.

• No content from the platform may be reproduced, distributed, or used commercially without written permission.
• Game software is subject to the individual terms and conditions of the relevant game providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, NetEnt, Microgaming, Ezugi, etc.).
• The user is solely responsible for any content they upload to the platform.

89bad is committed to protecting members' personal information. All transactions are secured by SSL encryption technology.

• Collected information is used solely for the purposes of operating the service, identity verification, and customer support.
• Information is not sold to third parties; however, it may need to be disclosed in cases of legal obligation.
• For more details, please see our Privacy Policy.

89bad believes that responsibility is essential for healthy entertainment. Our platform always encourages users to play within their own limits.

• You can set your own deposit and betting limits at any time.
• The self-exclusion feature can be used to keep your account inactive for a set period.
• If you notice signs of gaming addiction, please contact our customer service.
• For detailed guidance, please visit our Responsible Gaming page.

For users aged 21 and above only — keeping minors away from gaming is every parent's responsibility.

To the maximum extent permitted by law, 89bad shall not be liable for the following.

• Financial losses caused by the user's own mistakes.
• Bets lost due to internet connection disruptions.
• Service unavailability during periods of technical maintenance.
• Errors in third-party game software — although we will attempt to resolve the issue by contacting the relevant provider.
• Force majeure events — natural disasters, government restrictions, or other uncontrollable circumstances.

89bad reserves the right to amend these terms and conditions at any time. Updated terms will take effect once published on the platform.

• For significant changes, an effort will be made to notify members through their registered contact details.
• If a member continues to use the platform after updated terms are published, they will be considered to have accepted the new terms.
• If a member objects to the new terms, they should immediately stop using their account and contact customer support.

For any complaints, questions, or disputes, please contact 89bad's customer support first. Our team works to resolve all matters quickly and fairly.

• Live Chat: 24/7 — support is available in Bengali and English.
• Email: [email protected]

If a resolution cannot be reached through customer support, both parties may mutually agree to pursue mediation. In any dispute, 89bad's decision will be considered final, though members always retain the freedom to exercise their legal rights.