89bad's Privacy Policy

89bad ("we", "our", "platform") operates an online casino and sports betting service for users in Bangladesh. This privacy policy explains what information we collect, how we use it, and how we keep it secure when you use the 89bad website, open an account, or use any of our services.

By using our services, you are considered to have agreed to the terms of this policy. This policy applies only to 89bad's own platform — not to third-party websites or services.

Our services are for persons aged 21 and above only. If you are a minor, please do not use this site.

89bad collects the following types of information to provide effective and secure services:

2.1 Information You Provide Directly

When you register an account or use our services, you provide certain information yourself:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• Payment information (bKash, Nagad, Rocket, or bank account details)
• Documents required for identity verification (national ID card or passport)

2.2 Automatically Collected Information

Some information is collected automatically while you use the 89bad platform:

• IP address and device type
• Browser and operating system information
• Page view history and time spent on the site
• Login time and date
• Information collected through cookies and similar tracking technologies

2.3 Transaction Information

Information related to your deposits, withdrawals, and gaming activity — such as transaction amounts, dates, and methods — is collected to support financial security and fraud prevention.

89bad uses collected information only for specific and legitimate purposes. We use your information for the following reasons:

• Account Management: To create, verify, and keep your account secure.
• Service Delivery: To smoothly process deposits, withdrawals, and gaming services.
• Age & Identity Verification: To confirm that the user is aged 21 or above.
• Security & Fraud Prevention: To detect and prevent suspicious activity.
• Customer Support: To resolve your questions and complaints, providing 24/7 assistance in Bengali and English.
• Technical Improvement: To improve platform performance and user experience.
• Communications: To send important updates, security notices, and account-related information.
• Legal Compliance: To comply with applicable laws and regulations.

89bad does not sell your personal information to third parties. However, certain information may be shared in specific circumstances:

4.1 Service Providers

Necessary information may be shared with contracted third parties for payment processing (bKash, Nagad, Rocket, bank transfer), technical support, or security auditing. These third parties operate under strict confidentiality terms.

4.2 Legal Requirements

Information may be disclosed when required to comply with court orders, requests from investigative authorities, or other legal obligations.

4.3 Business Changes

Information may be transferred in the event of a company merger, acquisition, or sale — however, the new entity will be bound to comply with this privacy policy.

89bad uses cookies and similar technologies that improve your user experience. Cookies are small text files stored in your browser.

5.1 Types of Cookies

• Essential Cookies: Required to maintain login status and ensure security.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To monitor site usage and improve services.

You can control or disable cookies through your browser settings, though some services may not function correctly as a result.

89bad gives the highest priority to the security of your information. We apply industry-standard technical and organisational measures:

• SSL Encryption: All data transmissions are encrypted using SSL technology.
• Secure Payments: Financial transactions are processed at the highest security level.
• Access Controls: Only authorised staff can access sensitive information.
• Regular Monitoring: System security is regularly tested and updated.
• Data Backup: Information is stored securely and backed up.

However, no transmission of information over the internet is entirely risk-free. We make every effort, but no system can be guaranteed to be completely impenetrable.

89bad retains your information for as long as it is necessary to provide services or meet legal obligations. In general:

• Financial and transaction-related information is retained for the legally required period even after an account is closed.
• Identity verification documents are kept for a specific period as required by applicable regulations.
• Marketing or communications data is deleted after you withdraw consent or close your account.
• Cookie data is retained for its own duration (session or persistent, depending on type).

As a user of 89bad, you have certain important rights over your own information:

8.1 Right to Access

You can request a copy of the information we hold about you at any time.

8.2 Right to Correction

If any of your stored information is incorrect, you can request a correction. This can be done through account settings or by contacting support directly.

8.3 Right to Deletion

In certain circumstances you can request that your information be deleted — however, some information may be required to be retained for legal or contractual reasons.

8.4 Right to Object to Processing

You can opt out of marketing communications at any time. This will not affect your right to use the core service.

To exercise these rights, contact our support team: [email protected] — via 24/7 live chat or by email.

89bad strictly operates services for persons aged 21 and above. We do not intentionally collect or store any information from minors.

If we become aware that a minor's information has entered our system, we will immediately close that account and delete the relevant information. If you become aware of such a situation, please notify us at [email protected].

The 89bad platform may contain links to third-party websites — such as payment provider pages. These external sites have their own privacy policies, and 89bad is not responsible for how they manage information.

It is your responsibility to review the privacy policy of any third-party site before visiting it.

89bad reserves the right to update this privacy policy as needed. When changes are made:

• The updated policy will be published on this page.
• A notification will be sent to your registered email for significant changes.
• If you continue using the platform after a change, you will be considered to have agreed to the new policy.

Visit this page regularly to stay up to date on policy changes.

If you have any questions or comments about this privacy policy, or wish to exercise your information rights, please contact the 89bad customer support team:

• Email: [email protected]
• Live Chat: 24/7 via the website, in Bengali and English

Our support team is always ready to assist with any matter relating to your data protection. Your trust in 89bad is important to us, and we are committed to keeping your information secure at all times.